Privacy Policy

When you place an order we collect the details you provide: name, telephone number, email address where given, and your delivery address (address line 1, line 2, city, state, and pincode). We also keep a record of the items you order and the order amount.

We do not collect or store your card number or other full payment details. Payment is handled by our payment provider, Razorpay.

We use your information to create and fulfil your order, to communicate order updates, and to provide customer support. We do not sell your personal information to anyone.

Your order data is processed through service providers we rely on to run the store, such as our hosting and database provider and our payment provider (Razorpay). These providers receive only the information needed to carry out their part of your order.

We keep order records for as long as needed to fulfil and support your order and to meet legal record-keeping requirements. You may ask us what we hold about you, correct it, or request deletion by writing to us at the address below.

For questions about this policy or your data, write to shop.utsavnest@gmail.com.